Customer Service Coordinator: CSC/ Admitting/ Full-Time / Variable Hours

Click Here for Options to Apply

Date posted: 09/13/2019

job description

BPTW

Customer Service Coordinator, Admitting, Full-Time job, Variable Hours, Albuquerque, NM

We are looking for a Customer Service Coordinator to join our Admitting team in Albuquerque, NM.

This full-time job is located at Lovelace Medical Center, an acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, cardiology, stroke care, radiology and oncology services, including the state’s only Gamma Knife Center for non-invasive radiologic brain surgery.

Customer Service Representative Job Requirements:

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. 
  • The Customer Service Representative handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. 

Customer Service Coordinator Education and Experience Requirements:

  • High School Diploma or GED equivalent
  • Desired: Associate’s Degree in related field of study
  • Medical Terminology Training
  • Ability to type and enter data efficiently and accurately
  • Ability to work independently
  • Ability to communicate effectively
  • Knowledge of office procedures
  • Knowledge of insurance plans
  • Skilled in a variety of software applications.
  • One (1) year of previously related experience
  • Preferred: Previous medical office experience
  • Preferred: Heart Saver

Why Lovelace?

  • Modern Healthcare’s Best Places to Work, 2017, 2018 and 2019.
  • Midas+ Platinum Quality Award, 2016
  • Truven Top 15 Health System, 2016
  • Recognized by Healthgrades for quality achievements in best specialty, cardiac, orthopedics, neurosciences, pulmonary, vascular and gastrointestinal categories.

  Lovelace is a drug-free employer with smoke free campuses.

 
  ID: 11397
 
 

schedule

Variable

job facility

Admitting - Lovelace Medical Center

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.