Customer Service Coordinator

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Date posted: 08/09/2018

job description

You are going to LOVE Lovelace!

  Lovelace Medical Group  is a multispecialty provider group, which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care, and provides patients with exceptional health care through the support of Lovelace Health System hospitals and technology.

  Lovelace Medical Group is hiring a Customer Service Coordinator .

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. 
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. 
  • Adheres to policies, procedures and regulations to ensure compliance and patient safety.

  • Minimum: High School Diploma or GED
  • Desired: Associate’s Degree in related field of study
  • Medical terminology
  •   One (1) year of previously related experience
  • Preferred: Previous medical office experience
  • Preferred: Heart Saver
  •   Ability to type and enter data efficiently and accurately. 
  •   Ability to work independently. 
  •   Ability to communicate effectively. 
  •   Knowledge of office procedures. 
  •   Knowledge of insurance plans. 
  •   Skilled in a variety of software applications. 

Why Lovelace?

  • Clinic named Patient Centered Medical Home by National Committee for Quality Assurance, 2017 Honored for “Deals of the Year” award by Albuquerque Business
  • First for acquisition of ABQ Health Partners’ women’s health

Lovelace is a drug-free employer with smoke free campuses.

  ID: 2933
 

schedule

Day

job facility

Customer Service Center - Lovelace Medical Group