Provider Relations Liaison

Provider Relations Liaison job in Albuquerque, NM

Shift: 1st - Day
Schedule: Full Time

You’re going to LOVE Lovelace!

Lovelace Shared Services: Organizational support departments for all Lovelace facilities including Coding, Finance, Health Information Management, Revenue Cycle, Marketing, and the Resource Team.  We are dedicated to exceeding our customers’ expectations in every way.

Lovelace Shared Services is hiring a Full Time Provider Relations Liaison.

  • Establishes and maintains close working relationships with community physicians. Maintains schedule to insure targeted physician visits are met and documented accordingly.
  • Coordinates the processing and resolution of all provider complaints in a timely and effective manner.
  • Develops and implements measurable outreach strategies to increase volumes to hospitals and services.
  • Collaborates with Department Directors and hospital CEOs to develop and implement service line goals and objectives and monitors performance.


  • Minimum: Bachelor Degree in a related field of study. Relevant experience may be substituted for education in accordance to policy.
  • Professional sales or account management experience.
  • Knowledge of the health care environment and current economic trends and challenges for health care systems.
  • Must be able to quickly understand the scope and types of services that the organization provides.
  • Skills in gathering and analyzing data, research and preparing reports, and presenting well thought out recommendations and justifications.
  • Ability to communicate effectively both orally and in writing.
  • Must possess excellent public relations skills.
  • Flexibility to adjust to changing conditions and various details of the position.
  • Ability to work independently.
  • Four (4) years business development, physician relations or professional sales/ account management experience- preferably in healthcare or related industry.

Why Lovelace Health System:

  Named one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Review

  Named one of the Best Places to Work by Albuquerque Business First

  Named Top Workplace by Albuquerque Journal, 2013,    2014 and 2015

  Named to Modern Healthcare’s 100 Best Places to Work five times since 2008


Department / Location

Lovelace Shared Services - Albuquerque, NM