PATIENT ACCOUNT REPRESENTATIVE ~ Follow Up Dept

PATIENT ACCOUNT REPRESENTATIVE ~ Follow Up Dept job in Albuquerque, NM

Shift: 1st - Day
Schedule: Full Time

LOVELACE CENTRAL BUSINESS OFFICE - Tulsa Team

You’re going to LOVE Lovelace!

Lovelace Shared Services: Organizational support departments for all Lovelace facilities including Coding, Finance, Health Information Management,  Revenue Cycle, Marketing, and the Resource Team.  We are dedicated to exceeding our customers’ expectations in every way.

Lovelace Shared Servicesis now hiring a Patient Account Representative - Follow Up.

  • The Patient Account Representative-Follow Up is responsible for collecting insurance accounts for government and commercial payers.
  • Manages and reconciles accounts, update and document financial data.
  • Adheres to policies,  procedures and regulations to ensure compliance and patient safety.

Qualifications:

  • High school diploma or equivalent.
  • Preferred: 2-3 years of Professional Billing/Insurance Follow Up and Collections environment,  experience with computerized word processing and spreadsheet applications,experience in a hospital or other health setting, prior experience with Hospital Billing, experience in dealing with, both in writing and verbal.
  • ICD-10 and CPT-4 knowledge
  • Must be able to type 35 wpm
  • 1-2 years of Hospital Billing/Insurance Follow Upand Collections environment
  • Experience as an active team member
  • Experience in multiple tasking in a fast pace environment
  • Have a working knowledge of computer systems and office equipment, should be familiar with Medicare fraud and abuse issues
  • Familiarity with Managed Care, Medicare, Medicaid,Commercial, as well as other payment programs that our patients may question
  • Sound understanding of the contractual adjustment systemof posting.

Why Lovelace?

  • Named one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Review
  • Named one of the Best Places to Work by Albuquerque Business First
  • Named Top Workplace by Albuquerque Journal, 2013, 2014 and 2015
  • Named to Modern Healthcare’s 100 Best Places to Work five times since 2008



EOE/AA

Department / Location

BUSINESS OFFICE
Ardent Patient Financial Services - Albuquerque, NM