Patient Services Supervisor Sleep Center Full Time Variable Hours

Patient Services Supervisor Sleep Center Full Time Variable Hours job in ,

Shift: Variable
Schedule: Full - Time Regular

Supervisor, Patient Services, Sleep Center, Full-Time job, Variable Hours, Albuquerque, NM

We are looking for a Patient Services Supervisor to join our Sleep Center team in Albuquerque, NM.
  This full-time job is located at Lovelace Westside Hospital, which provides care to Albuquerque’s Westside and Rio Rancho, including the area’s only inpatient pediatric unit, a kid-friendly emergency room and senior care emergency room services. Named a Pinwheel Champion by the Institute for Patient and Family-Centered Care.

  Patient Services Supervisor Job Responsibilities:

  • Supervises and coordinates the daily operations and activities for the Sleep Center department include but not limited to training, approving leave/time and initiating disciplinary actions. 
  • Responsible for actively working to meet the department goals and assist in the development of employees in the department to further enhance the employee and customer experience.
  • The Supervisor will also work to ensure the Sleep Center reflects the vision and strategy established for the department by adhering to policies, procedures and regulations to ensure patient safety and compliance.
  • Works closely with Sleep Center Directors and Manager to address attendance, schedule adherence, and performance issues. Responsible for hiring and disciplining direct reports.

Patient Services Supervisor Education and Experience Requirements:

  • High School Diploma or equivalent required, two (2) years post High School education preferred
  • Three (3) years extensive Customer Service experience, call center environment preferred, or One (1) to three (3) years leadership experience in a fast paced environment
  • Exceptional communication, analytical, problem solving, multitasking, and decision-making abilities
  • Ability to work independently
  • Ability to work in a structured, high pressured, changing, and challenging environment
  • Advanced computer skills

Why Lovelace?

  • “A” grade from Leapfrog Hospital Safety Grade, 2017
  • Modern Healthcare’s Best Places to Work (2016, 2015, 2014, 2012, 2011, 2008)
  • Lovelace Bariatric accredited as a Level 1 facility under the Bariatric Surgery Center Network Accreditation Program of the American College of Surgeons

Lovelace is a drug-free employer with smoke free campuses.

  ID: 4613

Department / Location

Sleep Center
Lovelace Westside Hospital -