Patient Account Representative Billing Full Time

Patient Account Representative Billing Full Time job in Albuquerque, NM

Shift: Day
Schedule: Full - Time Regular

Patient Account Representative - Billing, Patient Financial Services, Full-Time, Albuquerque.
  We are looking for a Patient Account Representative to join our Billing department at Lovelace Shared Services in Albuquerque, NM.

This full-time job is located at Lovelace Shared Services provides¬†organizational support departments for all Lovelace facilities including Coding, Finance, Health Information Management, Revenue Cycle, Marketing, and the Resource Team. We are dedicated to exceeding our customers’ expectations in every way.

Patient Account Representative-Billin Job Requirements:

  • Under general supervision, ability to prioritize and complete billing assignments in accordance with departmental policies and procedures within established deadlines for hospital claims. 
  • Responsible for processing claims in Patient Accounting system and Claims billing system. 
  • Research visits and prints the necessary documents for visits that need to be submitted with Medical records whether the claim needs to be billed online or paper claim submission. 
  • Responsible for claim rejections from the Payer, researches to obtain the correct Insurance info and updates system for correct claim submission, researches for claim confirmation when needed.
  • Manages and reconciles accounts, by updating and documenting within patient accounting system. 
  • Responds and resolves customer inquires as required when request is received for billing of claim to ensure that the claim is submitted with all necessary documents, researches for confirmation when needed on claim receipt.
  • Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Patient Account Representative - Billing Education and Experience Job Requirements:

  • Minimum: High School Diploma or GED Equivalent
  • Desired: Associates Degree in Business or related field of study
  • Two (2) years of job-related experience.
  • Ability to communicate effectively written and verbal
  • Ability to work with minimal supervision
  • General knowledge of claims, preferably hospital
  • Strong customer service and interpersonal skills, Microsoft outlook, Microsoft word

Why Lovelace?

  • Named one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Review
  • Named one of the Best Places to Work by Albuquerque Business First
  • Named Top Workplace by Albuquerque Journal, 2013, 2014 and 2015
  • Named to Modern Healthcare’s 100 Best Places to Work five times since 2008

Lovelace is a drug-free employer with smoke free campuses.

  ID: 5589

Department / Location

Business Office
Ardent Patient Financial Services - Albuquerque, NM