CUSTOMER SERVICE COORDINATOR

CUSTOMER SERVICE COORDINATOR job in Albuquerque, NM

* Internal Applicants Only
Shift: Varied
Hours: Varies
Schedule: PRN

Admitting - Registration

Customer Service Coordinator

PRN - As needed - No set schedule - Will include weekends and nights

Job#23165

You’re going to LOVE Lovelace!

About us:

Lovelace Westside Hospital is an innovative leader committed to customer service and quality healthcare.  For 30 years, Lovelace Westside Hospital has been committed to offering Rio Rancho and Westside residents the latest in cutting-edge technology and high-quality care. Our 24-hour emergency department offers patients the ability to see a provider in about 30 minutes or less. Come join our team!!!

Lovelace Westside Hospital is hiring a Customer Service Coordinator.

  Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. 

  Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. 

  Adheres to policies, procedures and regulations to ensure compliance and patient safety.

Qualifications:

  Minimum: High School Diploma or GED equivalent

  Desired: Associate’s Degree in related field of study

  Medical Terminology

  Ability to type and enter data efficiently and accurately.  Ability to work independently.  Ability to communicate effectively.  Knowledge of office procedures.  Knowledge of insurance plans.  Skilled in a variety of software applications

  Preferred:  Previous medical office experience

  Preferred: Heart Saver

Why Lovelace Westside?

  Named to Becker’s Hospital Review’s list of 150 Great Places to Work in Healthcare for 2015

  Ranked as a Top Hospital for Patient Safety by Consumer Reports, May 2014

  Lovelace Bariatrics is the first bariatric surgery center in New Mexico to be accredited as a Level 1 facility under the Bariatric Surgery Center Network Accreditation Program of the American College of Surgeons

  Zia Award from Quality New Mexico for Best in Class

  Truven Health Analytics Top 100 Hospitals, and is the only hospital in New Mexico recognized for this honor

  Becker’s Hospital Review’s list of 100 Great Community Hospitals and is the only hospital in New Mexico recognized for this honor

  Named one of the Best Places to Work by Albuquerque Business First

  Named Top Workplace by Albuquerque Journal, 2013, 2014 and 2015

  DNV Accredited

Department / Location

ADMITTING
Lovelace Westside Hospital - Albuquerque, NM