Lead Customer Service Coordinator Womens Health Westside Full Time Days

Lead Customer Service Coordinator Womens Health Westside Full Time Days job in ,

Shift: Day
Schedule: Full - Time Regular

Lead Customer Service Coordinator, Women’s Health- Westside, Full-Time job, Days, Albuquerque, NM

  We are looking for a Lead Customer Service Coordinator to join our Lovelace Medical Group Women’s Health team in Albuquerque, NM.
  This full-time job is located with Lovelace Medical Group, a multispecialty provider group, which includes clinics, doctors and advanced practice providers in a broad range of specialties and primary care, and provides patients with exceptional health care through the support of Lovelace Health System hospitals and technology.

  Lead Customer Service Coordinator Job Responsibilities:

  • Leads and oversees the daily duties of assigned staff within a designated department. 
  • Provides guidance and training to assigned staff responsible for admitting, registering, scheduling and verifying patient insurance policies. 
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Participates and monitors the revenue cycle to ensure completion of charge tickets. Reports discrepancies to appropriate authorities.

Lead Customer Service Coordinator Education and Experience Requirements:

  • High School Diploma or GED equivalent, Associate’s Degree in related field of study desired
  • Two (2) years of directly related experience required
  • Medical Office Experience desired
  • Medical Terminology knowledge
  • Ability to type and enter data efficiently and accurately
  • Ability to work independently
  • Ability to communicate effectively
  • Knowledge of office procedures
  • Knowledge of insurance plans
  • Skilled in a variety of software applications

Why Lovelace?

  • Clinic named Patient Centered Medical Home by National Committee for Quality Assurance, 2017 Honored for “Deals of the Year” award by Albuquerque Business
  • First for acquisition of ABQ Health Partners’ women’s health

Lovelace is a drug-free employer with smoke free campuses

ID: 5722

Department / Location

Women'S Health - Westside
Lovelace Medical Group -