Director, Physician Office

Director, Physician Office job in Roswell, NM

Shift: 1st - Day
Schedule: Full Time

You’re going to LOVE Lovelace!

About us: Lovelace Regional Hospital Roswell is committed to offering Roswell and Chaves County residents the highest quality patient care. We are dedicated to exceeding our patients’ expectations in every way.

Lovelace Regional Hospital Roswell now hiring a Director, Physician Office.

Responsible for the operations, personnel and financial management of physician offices.  Supports the physician offices in achieving optimum performance by ensuring continuity and quality of service and care through the daily operations management.  Adheres to policies, procedures, and regulations to ensure compliance and patient safety.

  • Provides leadership demonstrating the ability to influence, motivate, manage, train, counsel and develop staff to work toward their highest level of function, in accordance with job descriptions and competencies.
  • Works closely with physicians to assure patient and surgical scheduling are meeting acceptable standards.  Develop office guidelines with physician direction and input to assure the office performs smoothly and meets objectives.
  • Monitors daily office achievements.  Monitors up front collections, billing and collections to assure processes are working, monies are collected appropriately and reimbursements are accurate.
  • Delegates staff effectively demonstrating the ability to plan, organizes, direct, control monitor and evaluate series and uses available resources appropriately.
  • Supports, interprets and monitors compliance with regulatory, quality and ether clinical operational outcomes.
  • Evaluates circumstances using good judgment and ability to set priorities in decision-making, problem solving, and electing cooperation.  Develops strategy and adheres to operational goals assigned to clinics.
  • Implements staff and program development/maintenance of high performance standards, good communications and positive employee relations and ensures departmental staffing levels meet the needs of the organization.
  • Communicates and listens effectively with internal and external customers; effectively understands instructions and shares knowledge.
  • Develops polices, processes, strategies, and goals that support the clinic direction.
  • Takes ownership of assignments, special projects, pilot programs; other duties as assigned or requested.
  • liaison with the Oklahoma Physician Group.
  • Communicates and listens effectively with internal and external customers; effectively understands instructions and shares knowledge


  • Bachelor’s Degree
  • Technical proficiency with information technologies (e.g. Microsoft Office Suite)
  • Knowledge of, and ability to apply facility philosophy, principles and technology experience in working closely with physicians, especially with partnerships or program development. Knowledge of and experience in the work of the function areas of the department(s). 
  • Ability to demonstrate competency in financial management, leadership in an interdisciplinary environment, systems thinking and effective written and verbal communication skills.
  • Experienced executive with 5+ years in a large scale health plan and/or care delivery system; preferably in an integrated system. 
  • Experience in operation leadership and managing large scale integration projects.

Why Lovelace?

  DNV Accredited

  Named to Becker’s Hospital Review’s list of 100 Hospitals with Great Neurosurgery and Spine Programs

  Truven Health Analytics named Lovelace Health System among the top 20 percent of health systems in the country, and is the only health system recognized for this honor in New Mexico

  Named one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Hospital Review

Department / Location

Lovelace Regional Hospital Roswell - Roswell, NM