Shift: 1st - Day
Schedule: Full Time

Location:  LOVELACE MEDICAL GROUP - FT - Call Center!

You’re going to LOVE Lovelace!

Lovelace Medical Group: Lovelace Medical Group providers are known for their commitment to quality and delivery of compassionate health care. We are comprised of experienced, skilled providers who embrace advanced medical care. Lovelace Medical Group, including Southwest Medical Associates, is committed to delivering team-based, coordinated medical care in a cost-effective environment to communities served by our hospitals and health plans to ensure patients received the best care possible.

Lovelace Medical Group is now hiring a Customer Service Coordinator.

      Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling and verifying insurance. 

      Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. 

      Adheres to policies, procedures and regulations to ensure compliance and patient safety.


      Minimum: High School Diploma or GED

Desired: Associate’s Degree in related field of study

      Medical terminology

      Ability to type and enter data efficiently and accurately.  Ability to work independently.  Ability to communicate effectively.  Knowledge of office procedures.  Knowledge of insurance plans.  Skilled in a variety of software applications

      One (1) year of previously related experience

Preferred:  Previous medical office experience

Preferred:  Heart Saver

Why Lovelace?

      Named one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Review

      Named one of the Best Places to Work by Albuquerque Business First

      Named Top Workplace by Albuquerque Journal, 2013,    2014 and 2015

      Named to Modern Healthcare’s 100 Best Places to Work five times since 2008


Department / Location

Lovelace Medical Group - Albuquerque, NM