Customer Service Coordinator

Customer Service Coordinator job in Albuquerque, NM

Shift: 1st - Day
Hours: 8a-5p
Schedule: Full Time

You’re going to LOVE Lovelace!

Our goal at Lovelace UNM Rehabilitation Hospital is to return people recovering from illness or injury to the highest quality of life possible. We provide a full continuum of inpatient and outpatient care including physical therapy, occupational therapy, speech and language pathology, rehabilitation nursing and case management services.

Lovelace UNM Rehabilitation Hospital is now hiring a Customer Service Coordinator

  • Provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance.
  • Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
  • Reconciles daily cash deposit in accordance with cash balance policy and procedures.
  • May be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures.

Qualifications

  • Minimum education required is HS Diploma or GED equivalent.
  • Desired education is Associate’s Degree in related field of study.
  • One (1) year of previously related experience is required; previous medical office experience is preferred.
  • Familiar with medical terminology.
  • Ability to type and enter data efficiently and accurately, work independently, and communicate effectively.
  • Knowledge of office procedures, insurance plans, and skilled in a variety of software applications.
  • Heart Saver card is preferred.

Why Lovelace UNM Rehabilitation Hospital?

  • Hospital of Choice Award from the American Alliance of Healthcare Providers
  • Excellence in Outcomes Award from Focus On Therapeutic Outcomes (FOTO), Inc.
  • CARF-accredited in six programs

Department / Location

ADMITTING
Lovelace Unm Rehabilitation Hospital - Albuquerque, NM