Customer Service Coordinator Rehab Full Time

Customer Service Coordinator Rehab Full Time job in Albuquerque, NM

Shift: Day
Schedule: Full - Time Regular

  Customer Service Coordinator, Rehab, Full Time, Albuquerque, NM
    We are looking for a Customer Service Coordinator to join the Rehab team in Albuquerque, NM at the Lovelace UNM Rehabilitation Hospital. 

  This full-time job is at Lovelace UNM Rehabilitation Hospital, Voted Modern Healthcare’s Best Places to Work, 2018.  Lovelace UNM Rehabilitation Hospital provides   state-of-the-art rehabilitation services for patients recovering from health care conditions such as stroke, brain injury and musculoskeletal disorders. The only rehabilitation hospital in the state accredited in six programs by the Commission on Accreditation of Rehabilitation Facilities (CARF). 

Customer Service Coordinator Job Responsisbilities:

    Our Customer   Service Coordinators provide direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. He or she handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations, reconciles daily cash deposit in accordance with cash balance policy and procedures, and may be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures. 

Customer Service Coordinator Education and Experience Requirements:

  • HS Diploma or GED equivalent required
  •   Associate’s Degree in related field of study desired
  •   One (1) year of previously related experience is required  
  • Previous medical office experience is preferred
  • Familiar with medical terminology
  • Ability to type and enter data efficiently and accurately
  • Ability to work independently
  • Ability to communicate effectively
  • Knowledge of office procedures
  • Knowledge of insurance plans
  • Skilled in a variety of software applications
  • Heart Saver card is preferred


Why Lovelace?

  • Modern Healthcare’s Best Places to Work 2018
  • UNM Occupational Therapy Fieldwork Site of the Year 2017
  • Excellence in Outcomes Award- Orthopedics (Q3 2016) from Focus On Therapeutic Outcomes (FOTO), Inc. for Wyoming, Enchanted Hills, Santa Fe and Jemez rehabilitation clinic
  • Hospital of Choice Award from the American Alliance of Healthcare Providers

Lovelace is a drug-free employer with smoke free campuses.

  ID: 4530

Department / Location

Lovelace UNM Rehabilitation Hospital - Albuquerque, NM