Customer Service Coordinator Full Time

Customer Service Coordinator Full Time job in ,

Shift: Variable
Schedule: Full - Time Regular

  Customer Service Coordinator, Admitting, Full-Time, Albuquerque, NM
We are looking for a Customer Service Coordinator to join the Admitting team in Albuquerque, NM at Lovelace Medical Center. 
  Our Customer Service Coordinators provide direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling, and verifying insurance. He or she handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations, reconciles daily cash deposit in accordance with cash balance policy and procedures, and may be required to analyze medical records and charge entry information for financial reimbursement within the guidelines and procedures. 

Customer Service Coordinator Education and Experience Requirements:

  • Minimum: High School Diploma or GED equivalent
  • Desired: Associate’s Degree in related field of study
  • Technical/Formal Training: Medical Terminology
  • Knowledge/Skills/Abilities: ability to type and enter data efficiently and accurately.
  • Ability to work independently.
  • Ability to communicate effectively.
  • Knowledge of office procedures.
  • Knowledge of insurance plans.
  • Skilled in a variety of software applications.
  • One (1) year of previously related experience.
  • Preferred: Previous medical office experience.
  • Licensure: Preferred: Heart Saver

Lovelace Medical Center , in the heart of Albuquerque, is an acute care hospital providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, cardiology, stroke care, radiology and oncology services, including the state’s only Gamma Knife Center for non-invasive radiologic brain surgery.

Why Lovelace?

  • Modern Healthcare’s Best Places to Work, 2017 and 2018
  • Midas+ Platinum Quality Award, 2016
  • Truven Top 15 Health System, 2016
  • Recognized by Healthgrades for quality achievements in best specialty, cardiac, orthopedics, neurosciences, pulmonary, vascular and gastrointestinal categories.

Lovelace is a drug-free employer with smoke free campuses.

  ID: 2993

Department / Location

Admitting - Er - Op
Lovelace Medical Center -