CARE PARTNER

CARE PARTNER job in Albuquerque, NM

Shift: 1st - Day
Schedule: Full Time

LOVELACE MEDICAL GROUP - Quality Department

You’re going to LOVE Lovelace!

Lovelace Medical Group: Lovelace Medical Group providers are known for their commitment to quality and delivery of compassionate health care. We are comprised of experienced, skilled providers who embrace advanced medical care. Lovelace Medical Group, including Southwest Medical Associates, is committed to delivering team-based, coordinated medical care in a cost-effective environment to communities served by our hospitals and health plans to ensure patients received the best care possible.

Lovelace Medical Group is now hiring a Care Partner.

  • Facilitate the referral of unassigned ED patients to PCPs and specialists to promote follow up and continuity of care.  Track referrals out of and return business to-each hospital. Conduct discharge follow- up calls to ensure the continuity of care and patient satisfaction. Communicates healthcare questions to clinical staff for appropriate assessment.  Maintain/update/revise database of referral sources with assistance from Marketing.
  • Responsible for coordinating and overseeing the facilitation of providing Lovelace healthcare resources to ambulatory patients; includes, but not limited to, maintaining and preparing variety of reports, records and files.
  • May assist with the development and implementation of policies and processes.  Recommends areas of improvement to enhance departmental services and/or programs.

Qualifications: 

  • Minimum: Associate’s degree or comparable experience in customer relations, scheduling, etc.
  • Computer skills including managing databases, working with EMRs, Excel, Word, etc
  • Healthcare background/ experience, knowledge of disease processes and preventive measures preferred

Why Lovelace?

      Named one of the 150 Great Places to Work in Healthcare by Becker’s Hospital Review

      Named one of the Best Places to Work by Albuquerque Business First

      Named Top Workplace by Albuquerque Journal, 2013,    2014 and 2015

      Named to Modern Healthcare’s 100 Best Places to Work five times since 2008

Department / Location

QUALITY MANAGEMENT
Lovelace Medical Group - Albuquerque, NM